kenny madden
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Activity overview
Latest activity by kenny madden-
kenny madden created a post,
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kenny madden created an article,
Art and social selling
When I started my "official" sales career social selling to us was writing down the names of firms on Lorries ( Trucks) on your way into work and see if they wanted what we were selling!Fast forwar...
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kenny madden created an article,
Business Expressionism
Business Expressionism is the collision of ART and the Sales/Marketing role.How to use Art ( Business Expressionism) to break into brand new companies and generate demand:Examples:One company was b...
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kenny madden created an article,
What strategies can I use with Zendesk to personalize customer interactions for better engagement?
IntroductionIntroductionPersonalizing customer interactions is essential for enhancing engagement and satisfaction. Zendesk offers powerful tools that enable customer support teams to tailor their ...
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kenny madden created an article,
How can I leverage Zendesk's multi-channel support to provide a seamless customer service experience?
IntroductionIntroductionZendesk's multi-channel support enables your customer support team to engage with customers across various platforms—such as email, social media, phone, and live chat—throug...
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kenny madden created an article,
How can I customize Zendesk's live chat to better align with my brand identity and improve customer experience?
IntroductionZendesk's live chat solution allows you to tailor the chat experience to reflect your brand's unique identity and improve customer interactions. By customizing elements such as colors, ...
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kenny madden created an article,
How can I use Zendesk to train and onboard new support agents effectively?
IntroductionIntroductionWelcome to the comprehensive guide on training and onboarding new support agents with Zendesk. This guide aims to help customer support teams deploy efficient, personalized ...
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kenny madden created an article,
How can I use Zendesk to effectively manage and optimize a self-service knowledge base for my customers?
IntroductionIntroductionZendesk offers a powerful knowledge management system designed to help you create, organize, and maintain a comprehensive self-service knowledge base. This guide will walk y...
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kenny madden created an article,
How can I use Zendesk's AI-powered features to automate routine customer service tasks and enhance support efficiency?
IntroductionZendesk offers advanced AI-powered features designed to streamline routine customer service tasks and enhance support team productivity. This guide explains how Answer Bot and automatio...
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kenny madden created an article,
How can Zendesk help my support team manage peak times and high ticket volumes effectively?
IntroductionIntroductionManaging peak times and high ticket volumes is a critical challenge for customer support teams. Zendesk provides a suite of powerful features designed to help your team effi...